Something didn't work out? No worries — returning and exchanging items or requesting a refund is easy. Send us an email at firstname.lastname@example.org
For returns use any of our addresses below as specified on your packing slip.
11025 Westlake Dr
Charlotte, NC 28273
Starta Street 1,
2nd BL 3/F
All items returned must be in unused condition. Items must be returned within 70 days from when the order was shipped.
Your return/exchange and refund request will be processed as fast as possible upon receiving your package. You'll get an email confirmation when we've initiated a reshipment or refund.
If you're exchanging an item, keep in mind availability for your desired exchange may differ at the time of processing. If something is no longer available, we will contact you to choose if you would like to select a new item or have a refund.